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“Only a fraction of the businesses rated on Angie’s List can claim the sterling service record of being a Super Service Award winner because we set a high bar,” says Angie’s List Founder Angie Hicks. “The fact that The Scottish Plumber can claim Super Service Award status speaks volumes about its dedication to consumers.”
Ebsco Research is an independent consumer research firm with many years of experience in the customer satisfaction survey field. Through the use of telephone interviews, they track the performances of businesses in several service categories. Their annual Best Picks report showcases those companies identified as top-quality service providers by their customers.